More than once he has recommended alternate approaches to apparent repair needs that would have otherwise cost big bucks to fix. He treats customers with great respect and provides all the information you need or ask for. He is honest to a fault in that he has not charged me to look at things he determines he does not need to actually work on. – Marin, CA – Rick Palumbo runs a great shop. Other employees at the shop are likewise kind and helpful. He always goes above and beyond with my Saab 9-3, and turnaround is always timely. Owner Rick Palumbo is kind, accomodating, funny and helpful. – Greenbrae, CA – In my experience, Marin Volvo-Saab is an all-around excellent place to have a car serviced. Since he had quoted me a slightly lower price on the phone he discounted the work done by $20 as well as an additional $30 for a part that had been replaced.įor as long as I have a Saab or any other Swedish car, Rick is going to be my guy. The service was completed in a timely manner while I waited and made conversation with Rick. He showed me around the shop and gave me a brief history of the 30 years he had been in business. I came away with a sense that Rick, the owner, is a man of integrity. – Larkspur, CA – I just took my 1988 Saab 900 S in for an inspection and minor service today. I’d recommend Marin Volvo-Saab to any Volvo owner looking for great service. Rick is an honest business owner who will find used parts for you if you ask him.
Novato, CA – Marin Volvo-Saab has worked on my 1994 Volvo 850 Turbo Wagon and on more than one occasion owner Rick Palumbo & his mechanics went way beyond the “call of duty” to troubleshoot a problem with my car’s transmission, keeping it overnight and having one of the mechanics drive it during off hours to try to get an intermittent problem to reappear. Here’s what some of our customers are saying: We have been working on Volvo and Saab vehicles since the 1970’s and we have had thousands of satisfied customers. We are Volvo and Saab experts and want every customer to be 100% satisfied with the work that we do on their Volvo or Saab. That is one of the reasons we only specialize in Volvo and Saab automobiles. At Marin Volvo-Saab we strive for excellence every day.
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